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At Aventurx , we work to deliver your products in the shortest possible time and with the utmost care. Below you will find all the details about our rates and delivery methods. We ship to Italy and Europe.

Please note: order processing and/or shipping during holidays may experience slight delays.

Important information about products labeled "Online Only"
For products marked with the wording "Online Only", shipping is handled directly by the supplier. As a result, processing and delivery times may extend up to 2 weeks or more.

Shipping within Italy
Standard shipping rate: €4.99 for all orders with a total value under €50.00. For orders with a total value over €50.00 there is free shipping. 

Shipping to European Union (EU) member countries
Standard shipping rate: €9.99 for all orders.

Shipping to European countries (non-EU)
Standard shipping rate: €19.99 for all orders

We want you to be fully satisfied with your purchase from Aventurx. If for any reason you change your mind, you have 30 days from delivery to request a return.

How the refund works
To cover handling costs, a fixed fee of €5.00 will be deducted directly from your total refund amount.

The step-by-step procedure

1. Request: access your Personal Area and select the order you wish to return.
2. Authorization: once the request has been submitted, you will receive an email with instructions and the label to attach to the package.
3. Shipping: you can drop off the package at a pickup point (e.g., BRT, Post Office, InPost) nearest to you.

Quality Control and Return Acceptance
It is essential that the product reaches us in the same condition as you received it.

• Verification: once the package is received at the warehouse, our staff will perform a technical inspection.
• Conditions: the product must be intact, unused, and complete with its original packaging. If the product shows signs of wear, damage, or is no longer resellable, the return will unfortunately be rejected.
• Negative outcome: in case of rejection, we will notify you immediately. The product will remain available for pickup (at your expense) from our warehouses, or we can reship it to you upon payment of shipping costs.

Refund Times
The refund will be issued to your original payment method (or, if you prefer, via a voucher valid for 365 days) only after the successful outcome of the quality control.